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8 months ago
Succeed Recruitment Solutions
Salary: £17,123 + uncapped commission - £35k OTE
Location: Chorley
Job type: Permanent
Contact: Succeed Recruitment Solutions
Category: Reservations Jobs

Do you have a passion for booking cruise holidays and providing excellent customer service? Would you like to join a new and exciting project? If so, we'd love to hear from you as our client looks to recruit a number of Cruise Web Chat Concierges to their expanding, Chorley based team!

Successful candidates will excel in customer service and ideally have an indepth knowledge of all cruise lines and cruise booking technology. Our client will also consider candidates interested in moving into the cruise sector and who possess strong customer service skills and who are keen to progress and grow within the organisation. In return, they can offer a generous basic salary, excellent and uncapped earning potential, flexible working pattern, unlimited cruise leads and a supportive working environment. Please contact us today to find out more about the role, or apply online.

Role of Cruise Web Chat Concierge:

  • Deliver on agreed customer and sales targets
  • Ability to generate new leads by engagement with customers across different platforms, including Social Medial & Live Chat.
  • Deliver a high standard of communication across all platforms
  • Maximise data capture though the use of strong rapport.
  • To deliver on customer expectations E.g. scheduled call backs, emails.

Skills required for the role:

  • Strong IT skills on various platforms
  • Strong attention to detail
  • Passionate about sales
  • Excellent rapport building ability
  • Ability to use multiple platforms to generate revenue
  • Strong written and verbal communication skills
  • Cruise or travel sales experience is desirable but not essential

If you’re interested in learning more about this Cruise Web Chat Concierge opportunity, please contact Succeed Recruitment Solutions or press the apply online button now!

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs, Airline jobs and Contact Centre jobs.

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