1495 jobs - 74 added today
242719 registered Jobseekers
Recruiting? Call us on 01772 639042
Email me newest jobs similar to this one
3 months ago
Travel Trade Recruitment
Salary: £25000 per annum
Location: London, City, South West London
Job type: Permanent
Contact: Charlotte Williams
Category: Customer Service Jobs
Do you have previous customer relations experience within the travel industry? This established luxury tour operator is looking for a Customer Relations Advisor to deal with complaints. The successful candidate must come from a complaint handling background and must have excellent letter writing skills.

Responsibilities:
*Manage travel agent, solicitor or customer complaints within a respectable time frame
*Act as the referent to all departments with regard to legal commercial advice
*Contribute and participate, when requested, in crisis management situations involving our customers (before departure, during their stay and upon their return)
*Be responsible for answering all Customer complaints, respecting the time delay
*Be co-responsible with the Sales & Customer Service Centre Manager in producing the booking conditions for each season

Skills and Specifications:
*Customer Relations experience, either in the Travel Industry or other areas. Legal expertise (or good understanding of application of British Law in CR cases).
*Client oriented, problem solving, excellent written communication skills.
*Word, Excel, Power point. Training on Internal software will be delivered internally.
*English (knowledge in French is a plus)

The Package:
The successful candidate will be offered a salary of £25,000

Interested?
If you feel you have the relevant experience for the role and wish to apply for the position please send your CV to charlotte@traveltraderecruitment.co.uk or call on

Here are some similar jobs for you to consider...


14 days ago
only 7 days until close
Pre Departure Customer Service Manager
South West London
£25k - £30k
5 days ago
only 23 days until close
5 days ago
only 23 days until close
Marketing Executive 4 Luxury Travel - London
London, Central/West End, City, East London, North London, North West London
£25k - £30k
5 days ago
only 23 days until close
Hotel Sales Executive
London, North London, South East London, South West London, North West London
£20k - £25k

Email me newest jobs similar to this one

  Back to the top