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about 1 year ago
C & M Recruitment
Salary: £25000.00 per annum
Location: London
Job type: Permanent
Contact: Kayley Neale
Category: Customer Service Jobs

Customer Relations Executive:
A great opportunity has arisen to join this well known Tour Operator as a customer relations executive based in lovely, modern offices in South West London. Salary up to £25k plus benefits.

Customer Relations Executive Responsibilities:
- Manage directly travel agent, solicitor or customer complaints within a respectable time frame
- Act as the reference to all departments with regards to legal commercial advice
- Handle pre-litigation or litigation work. Manage the relationship with our lawyers when necessary
- Contribute and participate, when requested, in crisis management situations involving our customers
- Keep and update regular, appropriate reporting.

Customer Relations Executive Skills Required:
- Customer relations within the travel industry is preferred
- A good understanding of legal documents
- High levels of customer service
- Excellent writing skills
- Strong negotiation and communication skills

If you would like to apply for this role please call Kayley onor quoting ref 44411

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit javascript:void(0);

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