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29 days ago
C & M Recruitment
Salary: Up to £18000 per annum
Location: Essex
Job type: Permanent
Contact: Amy McInally
Category: Customer Service Jobs, Operations Jobs, Tour Operator Jobs

This Leading Cruise Company are currently recruiting for an experienced letter writing/complain handler. Based in their offices Essex / London boarder, paying £18K.

Customer Relations Executive, Responsibilities:

- Investigate and resolve all complaints in accordance with company procedure and industry guidelines, in a timely and fair manner
- Maintain the highest level of written communication for pre and post travel correspondence
- Demonstrate a sense of urgency depending on the volume of enquiries, and adapt and priorities as required.
- Ensure a high level of customer service by telephone, or call Amy onquoting Ref: AG51029

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit javascript:void(0);

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