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5 months ago
Red Planet Travel Recruitment
Salary: £19,000 per annum + excellent benefit
Location: Loughton
Job type: Permanent
Contact: Red Planet Team
Category: Customer Service Jobs

Customer Service Advisor - Villas.   Established for over 36 years, our client pride themselves on offering the best services to independent travel agents throughout the UK who need their product expertise to help them create high quality tailor made travel arrangements for their customers travelling to USA, Canada, Mexico and the Caribbean.    

Our client is offering a super Customer Service Executive opportunity to work for a dynamic and forward thinking organisation as a Villa Advisor in their busy Operations team to assist in making villa bookings in the USA.

Customer Service Executive – Villa Responsibilities:

  • Customer Service Executive will offer a professional telephone service to both UK travel agents and direct clients
  • Confirming and managing Villa bookings and offering excellent customer service

Now Let’s Talk About You:

  • Customer Service Executive with previous experience of working in a telephone Customer Service role
  • Polite, professional and enthusiastic telephone manner
  • Used to working with more than one computer system 
  • Word and Excel experience 

Salary, Benefits and Working hours:

  • Starting of £19,000 per annum
  • 28 days paid holiday (including bank holidays) increasing to 33 days for long service
  • Excellent Training
  • Employee Assistance Programme
  • Private Medical Insurance
  • Workplace Pension
  • Free Lunch
  • Discounts for your own holidays
  • Overseas inspection trips (Fam trips)
  • Incentives and Team nights out
  • Working 40 hours, Monday to Friday, 9am – 5.30pm

Sounds Like You?
If so, we’d love to hear from you today! 

Important, Please Note: It is unlawful to employ a person in a UK-based role who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation prior to applying.

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