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about 1 month ago
Travel Futures
Salary: Up to £22k plus bonus & benefits
Location: South West London, Hampshire, Basingstoke, Surrey, Woking
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Adventure Jobs, Customer Service Jobs, Graduate Travel Jobs, Tour Operator Jobs, Travel Consultant Jobs

Travel – Customer Service Executive – Hampshire – Up to £22k

 

Travel Customer Service Executive is required by one of the nation’s best loved adventure and responsible travel companies.  As Travel Customer Service Executive you will deliver a first class after sales customer service by interacting with travel customers providing post sale information in response to enquiries and concerns.

 

As Travel Customer Service Executive you will:

  • Deliver personalised customer service & support of the highest level
  • Handle incoming requests from travel customers and ensure that requests are resolved both promptly and thoroughly.
  • Educate the travel customer to prevent for future contacts and document interactions
  • Ensure all customer queries & administrative tasks are responded within guidelines.
  • Pro-actively promote additional travel services in order to maximise the generation of additional revenues.

The successful Travel Customer Service Executive will have strong communication skills, be able to multi-task through effective planning and prioritisation, as well as a passion for excellent customer service.  You will be passionate about responsible travel, and also have excellent listening, analytical and empathy skills. 

 

To apply for Travel Customer Service Executive, or for your career in the Travel Industry, please send your CV to Travel Futures and apply below.

 

KEYWORDS – Travel, Customer Service, Executive

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