1478 jobs - 127 added today
260978 registered Jobseekers
Recruiting? Call us on 01772 639042
Email me jobs relevant to my job search
5 months ago
Travel Futures
Salary: £20k - 23k per year + excellent benefits
Location: London
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Ski Jobs

Customer Services Executive – South West London - £20,000 (OTE £23k) plus excellent benefits

A Customer Service Executive is required by a leading luxury ski tour operator. The successful candidate should be highly motivated, organised and have a passion for the Ski and travel industry. The ideal candidate will have a professional telephone manner, excellent attention to detail, grammar and spelling, be self-motivated with a ‘can do’ attitude.

The key responsibilities for Customer Services Executive are:

  • Responsible for every aspect of the booking process once confirmed by the guest
  • Ensuring the booking process is complete by editing invoices using the company’s reservations system
  • Amending invoices to add extras or make changes to bookings at guest requests
  • Be a point of contact & knowledge for all products via email and telephone for guests
  • Ensuring customer satisfaction throughout the booking process
  • Reacting and solving any guest queries or issues
  • Up-sale of all extras such as ski hire, ski lessons and insurance

The key skills required for Customer Services Executive are:

  • Strong organisational skills & excellent attention to detail
  • Ability to work under pressure and to set deadlines
  • Clear verbal and written communicator with a high standard of English grammar and spelling
  • Be a natural relationship builder
  • Have a passion for Winter sports and activity holidays!
  • Strong IT skills including the full Microsoft Office Suite

To apply for the Customer Services Executive position please click on the link below and apply with Travel Futures

Here are some similar jobs for you to consider...

23 days ago
only 5 days until close
French Contracts Executive
£25k - £30k
15 days ago
only 13 days until close
Mid-Market Account Executive
London City
£100k +
14 days ago
only 14 days until close
Account Development Executive
£30k - £40k

Email me jobs relevant to my job search

  Back to the top