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13 days ago

 

 

Travel Customer Services Executive – Ski Travel – SW London – Up £25k DOE

 

Travel Customer Services Executive is required for a leading ski travel company who are growing due to their continued delivery of a superior travel product and a reputation for excellent customer service.  As Travel Customer Service Executive you will help deliver a post-sale travel customer service to customers to ensure that their pre-departure customer journey is first class!

 

Travel Customer Service Executive – What will you do?

  • Responsible for dealing with all post sales customer enquiries via email, phone and internet system
  • problem solving any guest queries and issues,
  • Creating, amending and sending Invoices to guests
  • Adding additional sales items such as ski packs, activity packs, lift passes, ski tuition, water sports tuition etc to bookings and re-invoicing
  • Answering the telephone to assist customer with queries, amend bookings travel dates, names on bookings etc

 

Travel Customer Service Executive – What will you be?

  • Passionate about ski or the travel industry 
  • Excel at providing an excellent customer service
  • A professional telephone manner and excellent communication skills
  • Positive, self-motivated and a ‘can-do’ attitude

 

Travel Customer Service Executive – What’s in it for you?

  • Market leading basic salary
  • A fun vibrant company culture
  • Discounted ski and overseas travel
  • Opportunity to progress in a growing company
  • Regular company events

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