1559 jobs - 159 added today
258888 registered Jobseekers
Recruiting? Call us on 01772 639042
Email me jobs relevant to my job search
2 months ago
Travel Futures
Salary: £22k - 24k per year + bonus & benefits
Location: Wimbledon
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Customer Service Jobs

Our client is currently looking for Customer Services Executive to join their busy team in London with a view to starting as soon as possible. The successful candidate will be a well-travelled, enthusiastic individual with excellent writing skills, who will relish the challenge of resolving a client's negative travel experience to a satisfactory outcome. Although a relatively low number of customer complaints are received the aim is to provide a swift and accurate turnaround to all customer feedback.

The key responsibilities for the Customer Services Executive role are:

  • Discuss issues raised by our customers with relevant departments
  • Respond to our customers by letter within our targeted time limit
  • Assess levels of compensation with the Customer Services Manager and process refunds
  • Improve our customer feedback process where necessary
  • Undertake any other general administration when required
  • Liaise with relevant insurance companies

The key skills required for the Customer Services Executive are:

  • Have prior experience within a Customer Services role ideally within the travel industry
  • Excellent grammar and written communication skills are essential 
  • Be able to work under pressure and meet deadlines
  • Organisation is in your nature and you genuinely care about the details
  • The ability to prioritise workload
  • Work autonomously and as part of a team

To apply for the Customer Services Executive position please click on the link below and apply with Travel Futures

Here are some similar jobs for you to consider...


21 days ago
only 7 days until close
Cruise Sales Executives
Portsmouth
£15k - £20k
17 days ago
only 11 days until close
Product Executive -
London
£20k - £25k
11 days ago
only 6 days until close
Senior Marketing Executive
London
£25k - £30k
6 days ago
only 22 days until close
Sales Executive
Bedfordshire
£25k - £30k

Email me jobs relevant to my job search

  Back to the top