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8 days ago
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Customer Service/ Helpdesk Agent - German Speaking


C & M Recruitment
Salary: Negotiable
Location: Southampton
Job type: Permanent
Contact: Beatrice Hamilton
Category: Travel Agent Jobs
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Customer Service/ Helpdesk Agent - German Speaking

This global travel business are looking for a German Speaking Customer Service/Helpdesk Agent to work in their Southampton office to support their call centres across the world in giving their customers the best possible service.

Customer Service/ Helpdesk Agent - German Speaking - Features:

  • You will be assisting all inbound and outbound agents, travel agents or direct guests with any escalations or issues with booking or enquiries
  • You will also deal with all supporting documents
  • You will also be helping with any escalated issues
  • You will be researching and resolving problems by taking ownership of issues escalated by other agents
  • You will be working in a great environment with a fabulous team for a business who offer great benefits and lots of opportunity to progress your career.


Customer Service/ Helpdesk Agent - German Speaking - Skills Required:

  • It is essential that you are fluent in German and English
  • You must have customer service experience in a call centre environment

Customer Service/ Helpdesk Agent - German Speaking - Additional Information

  • You will work Monday - Friday across 8am - 6pm 37.5 hours a week with alternate Saturdays and a day of in the week

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit javascript:void(0);

Customer Service/ Helpdesk Agent - German Speaking

This global travel business are looking for a German Speaking Customer Service/Helpdesk Agent to work in their Southampton office to support their call centres across the world in giving their customers the best possible service.

Customer Service/ Helpdesk Agent - German Speaking - Features:

  • You will be assisting all inbound and outbound agents, travel agents or direct guests with any escalations or issues with booking or enquiries
  • You will also deal with all supporting documents
  • You will also be helping with any escalated issues
  • You will be researching and resolving problems by taking ownership of issues escalated by other agents
  • You will be working in a great environment with a fabulous team for a business who offer great benefits and lots of opportunity to progress your career.


Customer Service/ Helpdesk Agent - German Speaking - Skills Required:

  • It is essential that you are fluent in German and English
  • You must have customer service experience in a call centre environment

Customer Service/ Helpdesk Agent - German Speaking - Additional Information

  • You will work Monday - Friday across 8am - 6pm 37.5 hours a week with alternate Saturdays and a day of in the week

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit javascript:void(0);


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