7923 jobs - 611 added today
241560 registered Jobseekers
Recruiting? Call us on 01772 639042
Email me newest jobs similar to this one
about 1 month ago

Travel - Customer Service Manager (Part Time) – Adventure Travel – up to £30k (Pro Rata) – South London


Travel - Customer Service Manager is required for a market leading travel company.  Customer Services Manager (Adventure Travel) will be responsible for dealing with all feedback from returning travellers, including responding to negative feedback, sourcing positive feedback for the website and third party review sites, and encouraging customer loyalty.


The Customer Services Manager (Adventure Travel)

  • Read and respond to all holiday feedback
  • Deal with complaints
  • Gather relevant information to deal with complains by liaising with internal departments including Sales & Operations teams
  • Pass feedback on to sales and operations departments to help improve the travel product
  • Load positive testimonials to the website
  • Encourage clients to leave reviews on third party sites
  • Monitor the allocation of loyalty points and automation of emails on booking confirmation and departure


The successful Customer Services Manager (Adventure Travel) you will have excellent customer manner, and ability to deal with a variety of clients.  Good communication skills and knowledge of travel geography, itineraries and visas.  The ideal Customer Service Manager (Part Time) will have the ability to plan ahead and work on own initiative, patience when dealing with foreign countries.  Excellent organisation and presentational skills. 


This role will require the Customer Services Manager (Adventure Travel) to work approx a 24-hour week - Flexible on whether this is 4 days of 10-4 or 3 days of 9-5.


To apply for Customer Services Manager (Adventure Travel) or for your career in the Travel Industry, please send your CV to Travel Futures and apply below.


Keywords – Travel Customer Service Manager

Here are some similar jobs for you to consider...

23 days ago
only 5 days until close
Senior Business Travel Consultant
Central/West End
£30k - £40k
23 days ago
only 5 days until close
Travel and Customer Services Consultant - Luxury T
Central/West End, City, South East London
£20k - £25k
17 days ago
only 11 days until close
Marketing Executive 4 Travel
London, Central/West End, City, East London, North London, North West London
£25k - £30k
17 days ago
only 4 days until close
Ski Travel Customer Service Agents
West London
£15k - £20k

Email me newest jobs similar to this one

  Back to the top