Customer Service Support Agent - A very rare and unique opportunity for an individual that wants to utilise their experience in a travel or payments business that has experience of working on a technical helpdesk, with a proven ability to investigate and solve technical problems.
This software development company based in South Manchester who provide an on-line hotel booking solution and a settlement and reconciliation process for business travel and expense management are looking for an experienced techicanal professional from ideally the travel industry.
You will be responsible for providing a fast and efficient response to external customer enquiries, resolving technical and operational issues within contracted Service Level Agreements, escalating internally where specialist assistance is required.
Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.