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11 days ago
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CUSTOMER SERVICE SUPPORT AGENT - 1st Line Support


C & M Recruitment
Salary: Negotiable
Location: Cheadle
Job type: Permanent
Contact: Jason Smith
Category: Business Travel Jobs, Customer Service Jobs, IT Jobs
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Customer Service Support Agent - A very rare and unique opportunity for an individual that wants to utilise their experience in a travel or payments business that has experience of working on a technical helpdesk, with a proven ability to investigate and solve technical problems.

This software development company based in South Manchester who provide an on-line hotel booking solution and a settlement and reconciliation process for business travel and expense management are looking for an experienced techicanal professional from ideally the travel industry.

You will be responsible for providing a fast and efficient response to external customer enquiries, resolving technical and operational issues within contracted Service Level Agreements, escalating internally where specialist assistance is required.

Key Responsibilities

  • Work within an ITIL framework to provide 1st line support via telephone and or apply below.

    Don't keep a good thing to yourself
    We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

    C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit javascript:void(0);

Customer Service Support Agent - A very rare and unique opportunity for an individual that wants to utilise their experience in a travel or payments business that has experience of working on a technical helpdesk, with a proven ability to investigate and solve technical problems.

This software development company based in South Manchester who provide an on-line hotel booking solution and a settlement and reconciliation process for business travel and expense management are looking for an experienced techicanal professional from ideally the travel industry.

You will be responsible for providing a fast and efficient response to external customer enquiries, resolving technical and operational issues within contracted Service Level Agreements, escalating internally where specialist assistance is required.

Key Responsibilities

  • Work within an ITIL framework to provide 1st line support via telephone and or apply below.

    Don't keep a good thing to yourself
    We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

    C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit javascript:void(0);


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