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16 days ago
Shepherd Neame
Salary band: Any
Location: Kent
Job type: Permanent
Contact: Shepherd Neame
Category: Customer Service Jobs
Deputy / Assistant Pub Manager

Pub/Hotel: The Shakespeare, Canterbury

Enthusiastic Deputy Manager required for busy City centre pub

The Shakespeare pub & restaurant in Canterbury is looking for a deputy or an experienced assistant manager to join our management team.

Part of the Shepherd Neame group of 60 managed houses in London and the South East; the Shakespeare boats a superb central location in historic Canterbury City. We are a popular drinking and dining spot by day offering a wide range of classic, fresh and distinctive dishes then we have a more contemporary feel in the evening with a wide range of music and relaxed but vibrant feel.

The Shakespeare is an incredibly busy and fast paced wet led site that plays host to a diverse customer base, so we are looking for confident and proactive deputy manager that enjoys managing a team of staff and being out on the front line.

Role and Responsibilities:

Reporting into the General Manager and taking complete ownership of the site in their absence, you will support the day-to-day running of this fast paced and busy wet led business.
Operationally you will ensure first class customer service delivery, quality and food standards are maintained and that customer expectations are met.
As part of the management team you will work towards the company business and financial targets, undertaking all stock management, administrative and daily banking duties as required.
You will take ownership for all licencing legislation and health and safety requirements whilst on site.
You will be responsible for the recruitment, staff management, training and development for a team of approx. 25 staff.


Proven experience in high volume wet led pubs, restaurants or hotels at a supervisory level.
Excellent leadership skills, with the ability to engage, train and motivate a team of staff.
First class customer service, health and safety and service standards.
Ideally you will be conversant in all aspects of cellar management, but full training will be provided.
You must be flexible in terms of the working hours required of you.
Passion and enthusiasm for the hospitality sector with the desire to succeed.


Salary is negotiable dependant on experience.
Staff uniform is provided.
Paid holiday allowance.
Shepherd Neame company pension scheme.
Staff discount scheme in all Shepherd Neame pubs and hotels.
You will work as part of a friendly and supportive team in a fun and team spirited environment.

If you think you have the skills, enthusiasm and dedication required to undertake this role please apply online with your CV now.

Please note that this is a live out role.

Job Requirements:

As above

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