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16 days ago
Langdale Hotel
Salary band: Any
Location: Cumbria
Job type: Any
Contact: Langdale Hotel
Category: Customer Service Jobs

Duty Manager

Ambleside, Cumbria

Competitive Salary

The Langdale Estate is set in 35 acres of woodland & waterways in the heart of the Lake District. The Estate comprises the Langdale Hotel - with 52 bedrooms, Brimstone - a 16 bedroom boutique hotel, 100 timeshare units, Spa and Stove, our brand new restaurant.

We are looking for an additional Duty Manager to join our current team. The Duty Manager role is a key management position concentrating on the smooth day to day operation of the Estate. The main focus of the role is to pro-actively care for guests and to gather feedback in order to continually improve the operation of all elements of the business. As a Duty Manager the majority of your time will be spent on the floor engaging with guests. The Estate is currently undergoing a transformation with the building of a brand new spa which will open in the Autumn therefore managing guests expectations at this time is vital.

Our ideal candidate will have experience of Duty Management as well as a background in Food & Beverage. You will need to be a problem solver with a caring, supportive attitude. Your passion for hospitality and great customer service will help you stand out from the crowd as will your flexibility, communication skills and ability to multi-task.

A competitive package is on offer as well as really great company benefits at one of the best places to work in the UK - voted 25th in the Caterer Best Places to Work in Hospitality

If you feel that you meet the criteria, please apply!

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