We are seeking an experienced and ambitious European Tailor Made Travel Specialist to join our client’s team due to remarkable growth.
This successful, dynamic and forward thinking travel company offer a range of holiday types to Scandinavia including, Norway, Sweden and Denmark along with Portugal, Greece, Cyprus, Italy and Spain, plus many more destinations.
This role is ideal for a travel professional with tour operator or travel agent experience, seeking something a little different in which you will be rewarded for your hard work.
Your career begins here, duties include:
Create and tailor-make travel itineraries to destinations in Scandinavia (Norway, Sweden and Denmark), Portugal, Italy and Spain.
Assist with the development of the company’s holiday programmes by providing suggestions for areas for development, improvement and new holiday ideas
Deliver excellent customer service
Handle incoming calls from direct clients and travel agency partners, identify their needs and suggest a suitable holiday itinerary
Issue flight tickets and travel documentation
Provide any necessary post-holiday assistance
Attend relevant industry workshops and events
Travel abroad to learn about the countries we feature
Experience within the travel industry is essential
European geographical knowledge and in particular knowledge of Norway, Sweden, Denmark, Portugal and Italy would be preferable
Working knowledge of CRS, GDS flight systems such as Galileo, Worldspan, Amadeus is an advantage, but not essential
Knowledge of Microsoft Word, Excel and Powerpoint
Good written and spoken English
Fluency in Swedish, Norwegian, Danish, Portuguese or Italian, is an advantage, but not essential
Good sales techniques and an excellent telephone manner
Ability to develop and maintain good relationships with customers, travel agency partners and colleagues