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4 months ago
Gibson Hollyhomes
Salary band: Any
Location: Lancashire
Job type: Permanent
Contact: Gibson Hollyhomes
Category: Customer Service Jobs
Dynamic and Boutique Hotel Vibrant Atmosphere Fantastic Progression My client, a boutique high end hotel in Manchester City Centre, is looking for a motivated and service orientated Event Supervisor. This is varied position which will suit hospitable expert with good attention to detail, outstanding customer service skills, organisation and the ability to "spin plates" Duties Include: To carry out tasks as designated and help to manage the day-to-day practical aspects of the hotel event services. To work harmoniously with other areas of the hotel when needed. To be focused and attentive to the needs and requirements of both customers and team members; to act and behave professionally at all times, with a sense of urgency, to work with honesty & integrity. Consistently strive to maintain the quality of catering service and food service standards. Carry out all tasks and procedures fairly and without bias in line with statutory requirements and ensure that customer service and brand standards are delivered in line with the brand and performance objectives of the Hotel. This is a pro-active position. The position requires the holder to work consistently with team members to raise standards and maintain customer satisfaction. The Events Supervisor will need to be punctual, methodical and organised, smartly turned out and demonstrate high levels of personal hygiene and lead by example. Attention to detail, desire to learn, communication style and people skills will be factors influencing success. The candidate is also expected to project as enthusiastic, constructive, be approachable, carry out tasks with commitment and integrity. The Events Supervisor must have experience in catering and restaurant practices. Must be customer focused, a good communicator, and committed to the development and quality of service as a market differential and business ethos. Hours - As per contract

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