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4 months ago
DCV Technologies Ltd
Salary: £18,000
Location: Acton
Job type: Permanent
Contact: Jordan Lloyd
Category: Reservations Jobs

Job Title: FIT Reservations Agent




Job Purpose:

-To work closely with supervisor in order to develop and grow incoming FIT bookings

-Quote & Operate FIT bookings in a successful, profitable and professional manner

Job Specification: 

-Process all incoming FIT reservations (book accommodation, transfers, attractions and any other services)

-To Maintain good relations with all clients and suppliers at all times

-To Respond to requests from clients accurately and in a timely manner

-Ensure the smooth operations of all FIT bookings (i.e. booking all services, issuing travel documents)

-Produce weekly reports for supervisor

-Managing close-outs for all online operators

-General administrative duties

Candidate Specification: 


-Solid working knowledge of Microsoft Word, Excel, Outlook and the Internet

-Exceptional customer service and result driven

-Ability to work under pressure

-Highly accurate with an excellent attention to detail

-Fluency in English

-Ability to make decisions and to work on own initiative

Desirable but not essential:

-Fluency in French, Spanish, Germany or Dutch

-Experience within the inbound tourism industry in the UK and Ireland

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