about 1 year ago
Do you speak German and have experience of Incoming FIT travel into the UK? Do you have extensive FIT Reservations experience? If you know Incoming tour Operations and know the UK very well, this reservations role may be for you! Our client is one of the UK's largest incoming travel tour operators and is seeking an experienced FIT Reservations consultant with strong German language skills to join their busy and expanding team in London. You will have extensive knowledge of the UK as a visitor destination.
As an FIT Reservations Consultant you will be working in a busy team of incoming FIT executives. The role will involve booking all aspects of inbound travel so a good knowledge of hotels, touring, restaurants and conference venues within the UK is essential.
*Undertaking client FIT reservations according to the response times set in an efficient and customer focused manner
*Ensuring agreed response times to clients are met
*To build and maintain strong relationships with clients
*To deliver first class customer service to our client base
*Working with our reservation system Tourplan, ensure all procedures are met
*Making hotel and other service reservations, maintaining strong supplier relationships.
*Ensure the profit margin targets on bookings under your care are achieved
The successful candidate will be rewarded with a competitive starting salary.
If you feel you meet the specific job requirements and would like to be considered please click on 'Apply' and attach an up to date copy of your CV.