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7 days ago
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FIT Reservations - Multi-lingual


Platinum Travel Recruitment
Salary: £20k-£22k + benefits
Location: London, Central/West End, City, East London, North London
Job type: Permanent
Contact: Platinum Travel Recruitment
Category: Admin Jobs, Customer Service Jobs, Hotel Jobs, Reservations Jobs, Tour Operator Jobs
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We are seeking an experienced FIT Travel Reservations Consultant to join our clients friendly and busy team due to success and expansion. Our client is a forward thinking and dynamic tour operator that offer various travel services for travellers throughout the UK, Europe and beyond. If you are currently working for a tour operator or a hotel in reservations or reception and seeking career progression, in which you will be rewarded for your hard work, apply today!

Each day will not be the same, duties include:

  • Making reservations and handle a variety of scenarios ranging from special requests for VIP clients to resolving complaints.
  • Liaise with hotels and the internal teams to coordinate a satisfactory stay for customers.
  • Communicate with hotels and provide worldwide sales team with up to date booking information
  • Negotiate prices and conditions with some hotels
  • Negotiate compensation or refunds as and when required
  • Load accurate rates and booking details into the in-house system
  • Provide suitable alternatives as and when required
  • Produce accurate documents/reports
  • Process deposits/refunds

Essential Requirements:

  • Experience in the Travel Industry is a must and a background knowledge in Operations/Reservations either from a hotel, travel agency or tour operator
  • Able to prioritise the jobs, attention to detail, multitasking
  • Fluency in English (spoken and written)
  • Immaculate telephone manners and communication skills

 

Benefits:

  • Career progression
  • Sociable working hours
  • Flexible working hours
  • Onsite luxury leisure facilities
  • Lucrative salary
  • Travel perks
  • Opportunity to work for a forward thinking and dynamic tour operator in which you will be rewarded for your hard work within a friendly team of travel professionals. You will not be a number – be part of the family and give your travel career a boost today!

 

We are seeking an experienced FIT Travel Reservations Consultant to join our clients friendly and busy team due to success and expansion. Our client is a forward thinking and dynamic tour operator that offer various travel services for travellers throughout the UK, Europe and beyond. If you are currently working for a tour operator or a hotel in reservations or reception and seeking career progression, in which you will be rewarded for your hard work, apply today!

Each day will not be the same, duties include:

  • Making reservations and handle a variety of scenarios ranging from special requests for VIP clients to resolving complaints.
  • Liaise with hotels and the internal teams to coordinate a satisfactory stay for customers.
  • Communicate with hotels and provide worldwide sales team with up to date booking information
  • Negotiate prices and conditions with some hotels
  • Negotiate compensation or refunds as and when required
  • Load accurate rates and booking details into the in-house system
  • Provide suitable alternatives as and when required
  • Produce accurate documents/reports
  • Process deposits/refunds

Essential Requirements:

  • Experience in the Travel Industry is a must and a background knowledge in Operations/Reservations either from a hotel, travel agency or tour operator
  • Able to prioritise the jobs, attention to detail, multitasking
  • Fluency in English (spoken and written)
  • Immaculate telephone manners and communication skills

 

Benefits:

  • Career progression
  • Sociable working hours
  • Flexible working hours
  • Onsite luxury leisure facilities
  • Lucrative salary
  • Travel perks
  • Opportunity to work for a forward thinking and dynamic tour operator in which you will be rewarded for your hard work within a friendly team of travel professionals. You will not be a number – be part of the family and give your travel career a boost today!

 


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