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10 months ago
Travel Trade Recruitment
Salary: £20000 - £25000 per annum
Location: South West London
Job type: Permanent
Contact: Charlotte Williams
Category: Ticket Jobs, Tour Operator Jobs
A fantastic opportunity to join a fun and friendly tour operator in their transport department. Responsible for supporting the team in all things flight related…


THE ROLE
*Administration of both Amadeus and the in-house reservation system
*Issuing / reissuing tickets
*Supporting the call centre and clients with any changes to their flights
*Checking Amadeus Q's on a regular basis to keep on top of any ticketing issues
*Completing scheduled changes within Amadeus and informing the customer
*Check no-shows and cancellations
*Effectively completing all transportation
*Finding the best flights and pricings for the client in line with their needs
*Supporting the Transport Manager with ADM's, ACM's and other BSP requirements
*Accurately programming flights into the in-house reservation system
*Handling group requests efficiently for the Meetings and Events department
*Finding effective and cost efficient group flights for the Meetings and Events department
*Completing passenger lists and seating requests as per the group's needs
*Supporting the groups departments in case of any flight issues (delays, flight cancellations, etc.)
*Communicating travel information to clients (including schedule changes)
*Proactively looking out for notices of airline strikes
*Proactively looking out for any potential issues that would affect flights (weather, political situations)
*Communicating any potential transport issues to both the call centre and clients in a polite and helpful manner


EXPERIENCE REQUIRED
*Minimum of 3 years Amadeus experience
*Experience working within a tour operator background
*Experience in ticketing, re-issuing tickets, checking fares, schedule changes, managing queues (Amadeus)


THE PACKAGE
A basic salary up to £23k with fantastic travel perks and incentives


APPLY
Call Charlotte on
Click Apply

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