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7 months ago
Travel Futures
Salary: £20k - 23k per year + OTE £28-£30k + benefits
Location: Putney
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Tour Operator Jobs

Flight Reservations Consultant – £20-23k (OTE £28-£30k) plus benefits – South West London

  • Flight Reservations Consultant required by a global travel company
  • Helping to provide Flight Reservations for customers who have already booked core product
  • Luxury Travel brand that provides excellent career development and progression opportunities
  • Well-rounded role with customer service at the core, but provides good opportunity to maximise earning potential
  • GDS Training given to the right candidate
  • Ideal opportunity for a travel professional to develop flight skills and try something new!

As Flight Reservations Consultant you will:

  • Making Flight reservations, creating bookings, and ticketing flights
  • Upselling cabins to increase revenue
  • Handle special travel requests for passengers such as wheelchair assistance, special meals
  • Issue tickets from Queues, insuring flights are booked within our guidelines and/or passengers’ wishes and that fare is correct at the time of ticketing
  • Handle travel ticketing amendments, cancellations and refunds
  • Handle travel schedule changes, updating passengers’ records and bookings and advise them accordingly
  • Understanding fares, net fare contracts and ability to use Sabre

The Flight Reservations Consultant will have:

  • Experience of working in a travel customer service or sales role
  • Strong people and communication skills
  • Friendly and engaging, but able to deal with demanding clients
  • Desire to learn GDS and do something new!

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