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3 months ago
Travel Futures
Salary: Circa £25k
Location: Hertfordshire, North London, South West London, West London
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Business Travel Jobs, Operations Jobs, Reservations Jobs, Travel Agent Jobs, Travel Consultant Jobs

 Flight Travel Reservations Consultant is needed by one of the UK’s most established Flights Travel Agency.  As Flight Travel Reservations Consultant you will be working for a totally independent, family owned and operated business with a proud history as a member of hugely experienced, loyal and friendly staff that truly understand the market and their customers’ needs with a reputation that has been built on long established and carefully nurtured relationships with travel partners.

As a Flight Travel Reservations Consultant you will:

  • Be booking Flight Reservations for customer through a major GDS
  • Use your extensive flights and airline product knowledge to suggest appropriate solutions
  • Sell Economy, Business, & First Class tickets, and offer upgrades on appropriate journeys
  • Use a mixture of published, nett and contract fares as appropriate
  • Make changes for revalidations, refunds and reissues
  • Ensure that all passenger information are correct before sending to ticket
  • Check flight Q’s on a regular basis
  • Make reservations of flights, hotels, and car hire for customers

The Successful Flights Travel Reservations Consultant will have experience of working in a busy reservations environment for an airline, travel agency or a tour operator and have strong aviation knowledge.  You will have excellent communication and people skills, a strong telephone manner with the ability to build rapport helping you to successfully confirm bookings.   You will have knowledge of a CRS (cross-training will be given) and also have an attention to detail to avoid costly mistakes.

 

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