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about 1 month ago

 Flight Travel Reservations Consultant is needed by one of the UK’s most established Flights Travel Agency.  As Flight Travel Reservations Consultant you will be working for a totally independent, family owned and operated business with a proud history as a member of hugely experienced, loyal and friendly staff that truly understand the market and their customers’ needs with a reputation that has been built on long established and carefully nurtured relationships with travel partners.

As a Flight Travel Reservations Consultant you will:

  • Be booking Flight Reservations for customer through a major GDS
  • Use your extensive flights and airline product knowledge to suggest appropriate solutions
  • Sell Economy, Business, & First Class tickets, and offer upgrades on appropriate journeys
  • Use a mixture of published, nett and contract fares as appropriate
  • Make changes for revalidations, refunds and reissues
  • Ensure that all passenger information are correct before sending to ticket
  • Check flight Q’s on a regular basis
  • Make reservations of flights, hotels, and car hire for customers

The Successful Flights Travel Reservations Consultant will have experience of working in a busy reservations environment for an airline, travel agency or a tour operator and have strong aviation knowledge.  You will have excellent communication and people skills, a strong telephone manner with the ability to build rapport helping you to successfully confirm bookings.   You will have knowledge of a CRS (cross-training will be given) and also have an attention to detail to avoid costly mistakes.

 

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