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about 1 month ago
Travel Futures
Salary: £21k - 23k per year + bonus & benefits
Location: Wimbledon
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Reservations Jobs

Flights Consultant is required by a highly regarded and well established travel company to work in a busy and vibrant Flights, Fares & Ticketing teams to complete all air & transportation requests of their discerning well-travelled customers.

The key responsibilities for the Flights Consultant are:

  • Making Flight reservations as requested
  • Working to the deadlines set out by the daily ticketing report
  • E-mailing Sales Team Leaders/Sales consultants every morning of pending files that require ticketing
  • Monitor queue manager and redirect any failed queues to the relevant queues.
  • Advising sales team of any schedule changes for any failed queues Check no-shows and cancellations
  • Supporting the Transport Manager with ADM’s, ACM’s and other BSP requirements
  • Completing passenger lists and seating requests as per the group’s needs
  • General administration as required

The key skills required for Flights Consultant are:

  • Strong customer service, people and communication skills
  • Ideally, understanding of the airline industry, airline rules and regulations, airline partners
  • Preferable to have BA Level 1 & 2 – Fares and Ticketing Courses and CRS experience
  • High computer literacy
  • Good level of spoken & written English
  • Be able to work independently & as part of team

To apply for the Flights Consultant position please click on the link below or and apply with Travel Futures.

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