A Food & Beverage Assistant with Hilton Worldwide is responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets.What will it be like to work for this Hilton Brand? With more thousands of hotels in more than 80 countries, Hilton Worldwide offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience,B1 we offer the millions of travelers who stay with us every year a welcome they will never forget.
If you understand the importance of a proper welcome and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Worldwide. Because it is with Hilton Worldwide where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. We're Hilton Worldwide. Welcome.What will I be doing?
As a Food & Beverage Assistant, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. A Food & Beverage Assistant would also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
What are we looking for?
Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
Welcome guests in a polite and friendly manner
Take and deliver customer orders, consistently demonstrating high levels of customer service
Prepare set ups for tables and/or rooms
Follow cash handling procedures
Manage guest queries in a timely and efficient manner
Up-sell with latest departmental incentives
Ensure compliance of brand standards
Strive to achieve departmental targets
Ensure cleanliness of work areas
Comply with hotel security, fire regulations and all health and safety legislation
Comply with local licensing laws
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
A Food & Beverage Assistant serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Good communication skills
Commitment to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What benefits will I receive?
Previous Food & Beverage and/or industry experience
Experience with cash handling
Knowledge of Food Hygiene Regulations
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. Learn more now about Hilton Worldwide --- offering an open door, a welcoming smile, and an exceptional experience.
- Reached a total of 29 million Hilton HHonors members with 2.5 million members joining in 2010 alone
- One of the largest hospitality companies in the U.S. by number of rooms
- Developing one of the largest pipelines in our history and in the industry --- with a special commitment to global expansion
- First major hospitality company to require sustainability measurement as a brand standard