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about 1 month ago
DoubleTree
Salary band: Any
Location: Cambridgeshire
Job type: Any
Contact: DoubleTree
Category: Customer Service Jobs
A Food & Beverage Shift Leader with Doubletree by Hilton is responsible for supervising operations of Food & Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What will it be like to work for this Hilton Brand?

It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hilton" understands that doing the little things well can mean everything.

If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because it's at the DoubleTree at Hilton where the little things mean everything.

What will I be doing?

As a Food & Beverage Shift Leader, you are responsible for supervising operations of Food & Beverage outlets to deliver an excellent Guest and Member experience. A Food & Beverage Supervisor would also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Supervise Food & Beverage Outlet operations

  • Communicate and delegate tasks to the team

  • Ensure compliance of brand standards

  • Manage guest queries in a timely and efficient manner

  • Represent needs of the team

  • Assist F&B management with achieving financial targets

  • Assist F&B management with training and development of team members

  • Assist with annual and mid-year appraisals with team members under your responsibility

  • Comply with hotel security, fire regulations and all health and safety legislation

  • Be environmentally aware

  • Assist other departments wherever necessary and maintain good working relationships



What are we looking for?

A Food and Beverage Shift Leader serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous F&B experience

  • Committed to delivering high levels of customer service

  • Positive attitude

  • Good communication skills

  • Flexibility to respond to a range of different work situations

  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in hotel industry

  • Previous experience in supervising and/or delegation

  • Willingness to develop team members and self



What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Learn more now about DoubleTree by Hilton --- where the little things mean everything.

More than 250 properties in countries throughout the world
More than 230 million cookies have been served, and still baking!
Hotel chain continues to grow rapidly
Features the signature Sweet Dreams" Sleep Experience

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