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4 months ago
Brooklands Hotel & Spa
Salary band: Any
Location: Surrey
Job type: Permanent
Contact: Brooklands Hotel & Spa
Category: Bar Jobs
1907 Food & Beverage Assistant- Surrey

Salary - 15,000 plus gratuities and company benefits

Hours - Full Time rota system

Who we are

The fabulous Brooklands Hotel has been opened since 2010 and is a modern sleek style Art Deco inspired building with bedrooms and conference suites offering state of the art facilities located on the site of the historic Brooklands race track. The 2 AA Rosette 1907 restaurant bar and grill and bar are contemporary with the highest quality throughout delivering a great experience for our guests. The hotel offers a luxurious spa and is the upper end of the four star category and appeals to both the local corporate and leisure guests. Being part of the Brooklands Team you will be given a good understanding of our brand vision, which, along with the rest of the team, you will 'make it happen' through our values and behaviours for each other, our guests and owners.

The standards that Brooklands offer are of a level that our clients would expect to find among the very best city centre hotels and that has helped us achieve great feedback from our guests and also position 25 in the Sunday Times Top 100 companies to work for, for our team. And this is where we need you.. come and be a part of a great team here at Brooklands.

What we look for

We are currently recruiting for a 1907 Restaurant Assistant to join our vibrant and highly successful team. Understanding what it means to deliver exceptional customer service and be able to exceed guest's expectations is imperative in this role. You should be confident in your knowledge of our menu offering and be at ease recommending and interacting with our guests. Previous experience in a restaurant environment is desirable, good presentation, with a knowledge of wines spirits and Cocktails. Ability to work well under pressure with a good approach to team work. Excellent communication skills and presentation with a great attention to detail.

Main Duties:

Interact with guests in a warm and inspirational manner and acknowledge our regulars and special occasions
Upsell the menu and additional drinks to suit the individual tastes
Take food & drink orders and post them accurately using micros
Maintain and deliver consistent Brooklands standards in line with our Make it Happen ethos
Complaint handling
Team work

To apply for the role:

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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