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18 days ago
Travel Futures
Salary: Up to £28k plus bonus & benefits
Location: North London, Enfield, Edgware, South West London
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Language Jobs, Operations Jobs, Reservations Jobs, Tour Operator Jobs, Travel Manager Jobs

French speaking Group Operations Supervisor – Up to £28k – North London

A French speaking Group Operations Supervisor is required by an ever growing, successful award winning inbound tour operator.  As French speaking Group Operations Supervisor, you will be playing a key role in the successful running of group tours for French speaking markets, helping achieve successful customer delivery, whilst gaining important managerial experience to help further your career.

 

As French speaking Group Operations Supervisor you will:

  • Manage and support the Operations teams
  • Update and work closely with the Operations Manager
  • Monitor staff performance and ensure that all staff achieve their targets
  • Define the general organization of the dept. and set up targets in cooperation with Director
  • Cover for the Operations Manager in their absence
  • Responsibility for recruitment of all new Ops staff – in cooperation with Director
  • Manage the team’s workload and to allocate groups/clients accordingly
  • Monitor the team’s work (bookings, invoicing) is done properly and on time
  • Support the team in the general operation of tours with help and advice as necessary
  • Review the team’s progress and results with the manager

 

The successful French speaking Group Operations Supervisor, will have excellent communication and people skills, with strong experience of running group travel.  You will be approachable and well-orgniased, and be someone who others look to for guidance and leadership.  This French speaking Group Operations Supervisor role, is ideal for someone who has previous experience in a reservations or operations capacity in the travel industry and is looking to develop their manager skills.

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