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16 days ago
Travel Futures
Salary: Up to £18k plus bonus
Location: London, Central/West End, North London, North West London, Hertfordshire
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Admin Jobs, Customer Service Jobs, Graduate Travel Jobs, Language Jobs, Tour Operator Jobs

 A French speaking Operations Executive is required by a market leading Inbound Tour Operator.  As French speaking Operations Executive you will help enhance the experience of your clients holidays by ensure that all operations for your groups run smoothly, and will achieve this through the development of excellent relationships with suppliers, service providers and clients alike.

 As French speaking Operations Executive you will:

  • Acknowledge all amendments and changes from clients
  • Advise clients of the most suitable options for their  tours
  • Ensure all services are booked correctly in advance
  • Ensure that all service providers are kept informed of all changes and amendments
  • Ensure that the correct services are booked at or under the budget
  • Meet all targets for under budget buying and placing of services 
  • Maintain close communication with the relevant clients at all times on the progress of the bookings
  • Offer the clients as many additional services as possible in order to increase the income per group
  • Be aware of any special offers / deals which can be sent to the clients to generate additional business
  • Ensure that the sales invoices are settled within their agreed terms
  • Maintain close communication with the relevant suppliers at all times on the progress of the bookings
  • Deal appropriately with any client correspondence within deadlines

The French speaking Operations Executive will have excellent attention to detail, and be able to work to strict service deadlines.   You will be well organized, but also have excellent interpersonal skills and be able to build relationships with suppliers and clients.  The French speaking Operations Executive

 

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