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12 days ago
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Front of House Receptionist - Stoke Park Country Club Resort


Stoke Park Country Club & Resort
Salary band: Any
Location: UK
Job type: Permanent
Contact: Stoke Park Country Club & Resort
Category: Customer Service Jobs
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Department: Front of House

Role Description:

An amazing opportunity has arisen for an enthusiastic and motivated Receptionist to join the Front of House team at Stoke Park.

The ideal candidate will be a team player who possesses a positive thinking and confident nature, and strives to provide excellent service at all times.

As a Receptionist you will be responsible for providing a personal and friendly welcome to all our members and guests, and ensuring their stay is memorable and exceeding expectations throughout. By interacting with all guests, you will also guarantee a smooth checking-in, rooming and departure of all hotel guests as well as being responsible for checking reservation details and the promotion of our hotel facilities and services.

This Reception role will be 40 hours a week, day shift on a rotating basis to include weekends and bank holidays as per the rota.

Our Company:

As Europe's leading Five Red Star Hotel, Spa and Country Club, Stoke Park provides a unique combination of the traditions of an exclusive members' club and the best of today's sporting, leisure, entertaining and hotel facilities, in one of the most convenient locations in Britain: only 35 minutes from London and 7 miles from London Heathrow.


Required Experience:


Excellent attention to detail and organisational skills
Strong interpersonal skills, articulate and confident communicator
Passion for providing exceptional customer service
Be able to work under pressure
Fluent level of written and spoken English
Impeccable grooming
Previous experience within a 4/5 star environment is preferable
Basic IT skills with experience of MS Office applications and a working knowledge of Opera or other PMS system is preferable


What we will offer to the successful candidate:


Competitive salary
Career progression through training and development
20 days paid holiday
Free meal whilst on duty
Discounted rates on facilities
Free use of the Stoke Park gym
Uniform
Department: Front of House

Role Description:

An amazing opportunity has arisen for an enthusiastic and motivated Receptionist to join the Front of House team at Stoke Park.

The ideal candidate will be a team player who possesses a positive thinking and confident nature, and strives to provide excellent service at all times.

As a Receptionist you will be responsible for providing a personal and friendly welcome to all our members and guests, and ensuring their stay is memorable and exceeding expectations throughout. By interacting with all guests, you will also guarantee a smooth checking-in, rooming and departure of all hotel guests as well as being responsible for checking reservation details and the promotion of our hotel facilities and services.

This Reception role will be 40 hours a week, day shift on a rotating basis to include weekends and bank holidays as per the rota.

Our Company:

As Europe's leading Five Red Star Hotel, Spa and Country Club, Stoke Park provides a unique combination of the traditions of an exclusive members' club and the best of today's sporting, leisure, entertaining and hotel facilities, in one of the most convenient locations in Britain: only 35 minutes from London and 7 miles from London Heathrow.


Required Experience:


Excellent attention to detail and organisational skills
Strong interpersonal skills, articulate and confident communicator
Passion for providing exceptional customer service
Be able to work under pressure
Fluent level of written and spoken English
Impeccable grooming
Previous experience within a 4/5 star environment is preferable
Basic IT skills with experience of MS Office applications and a working knowledge of Opera or other PMS system is preferable


What we will offer to the successful candidate:


Competitive salary
Career progression through training and development
20 days paid holiday
Free meal whilst on duty
Discounted rates on facilities
Free use of the Stoke Park gym
Uniform

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