18 days ago
Front of House Supervisor - The Coach and Four - Wilmslow
Are you looking for part time/full time work? Do you have a bubbly personality, have excellent standards and enjoy working with people, do you feel you are ready for a new challenge? We may have the perfect role for you.
Here at Hydes, we are not only a pub operator but we also brew our own beer, and have over 150 years of history and heritage. Four beers are available on a permanent basis across our sites, as well as having an extensive range of seasonal craft ales. We operate around 60 pubs, split between both tenancy and managed houses. With an inclusion of destination food houses, local pubs and town centre venues.
We are now looking to recruit to our front of house supervisory team at the Coach and Four, Wilmslow, to enhance this strong team, and help us be the best at what we do and ensure 'excellence is a habit'
The Coach & Four, once an historic coaching inn, has been transformed into a lovely and attractive pub restaurant and is located on the Alderley Road out of Wilmslow, Cheshire. The site also includes a 35 bedroom lodge, which benefits from the close proximity to Manchester Airport.
The Coach & Four provides the very best in food and drink, in a stylish and comfortable environment, making it an ideal location for a wide range of occasions. Whether it's a birthday, anniversary or christening, our orangery and private dining areas provide the perfect setting. It also has an upstairs function room, with bar, with a capacity for 100 people.
Regardless of how many hours you work, our customers are in your hands. You will be the leader of the front of house team at the Coach and Four, knowledgeable about all the dishes on our menu and what is the best thing to drink with what meal. But most of all you love to look after people, understand what makes them happy and get a buzz from making someone's day. You will also have a passion for food, drink and hospitality and how to drive this forward in a team focused environment.
Our front of house teams work hard to ensure that 'excellence is a habit'. Therefore the person needs to have the flair and skills to lead the team in ensuring that a quality service is delivered.
We are therefore looking for someone who can demonstrate the following attributes and skills
Socially confident with excellent interpersonal skills
Has excellent attention to detail
Indicates a positive 'can do attitude'
Enjoys working to high standards and working under pressure
Has excellent verbal and written communication skills
Is able to respond to customers appropriately and respond to their needs
Strong leadership skills to be able to lead the team by example
Able to give clear direction, delegate effectively and adapt to change
Strong decision making skills.
Has the ability to coach and mentor staff as well as being approachable.
We offer comprehensive training packages, to ensure that you are to speed with the way we do things. This will include understanding our menus and beers as well as understanding the culture of the site you will be working in.
5.6 weeks holiday entitlement, and a pension plan.
50% discount cards at some of our food led houses upon completion of hydes online training
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