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about 1 month ago
Hydes Brewery
Salary band: Any
Location: UK
Job type: Permanent
Contact: Hydes Brewery
Category: Customer Service Jobs
Here at Hydes, we are not only a pub operator but we also brew our own beer, and have over 150 years of history and heritage.



Are you looking for part time work? Do you have a bubbly personality, have excellent standards, integrity and enjoy working with people. We may have the perfect role for you.

We have an exciting opportunity for you to join to our front of house team at the Pack Horse to enhance our strong team, and help us be the best at what we do.

The Site

The Packhorse has been at this site in Affetside since the 15 th century, and this prestigious site, is one of the flagships within the estate. It has a wealth of history being particularly famous for its resident skull, reported to belong to the Early of Derby's executioner. It has an excellent reputation for quality food drink and customer service. It holds a 70 seater indoor restaurant, a relaxed dining and drinking area within the rest of the pub, and further outdoor seating to enjoy the amazing views of the area. Walkers, dogs and families are all welcome at this site.

The Role

Regardless of how many hours you work, our customers are in your hands. You will be the face of the Pack Horse knowledgeable about all the dishes on our menu and what is the best thing to drink with what meal. But most of all you love to look after people, understand what makes them happy and get a buzz from making someone's day. You will also have a passion for food, drink and hospitality.

The Person

Our front of house teams work hard to ensure that 'excellence is a habit'.

We are therefore looking for someone who can demonstrate the following attributes and skills


Socially confident with excellent interpersonal skills
Has excellent attention to detail, demonstrating high standards of punctuality, cleanliness and personal presentation
Indicates a positive 'can do attitude'
Enjoys working to high standards and working under pressure
Has excellent verbal and written communication skills
Is able engage with customers appropriately and respond to their needs
Demonstrates great product knowledge and able to prepare and serve excellent drinks


The Benefits

We offer comprehensive training packages, to ensure that you are to speed with the way we do things. This will include understanding our menus and beers as well as understanding the culture of the site you will be working in.

Career Progression Plans within our estate

You will receive an hourly rate of 6.95 - 7.20 with the living wage premium for over 25s.

5.6 weeks holiday entitlement, and pension plan.

50% discount card, for food at several of our sites, upon completion of Hydes mandatory online training

Free Uniform



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