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about 1 month ago
DoubleTree
Salary band: Any
Location: Cambridgeshire
Job type: Any
Contact: DoubleTree
Category: Bar Jobs

A Food & Beverage Assistant with DoubleTree by Hilton is responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets.

What will it be like to work for this Hilton Brand?

It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hilton understands that doing the little things well can mean everything.

If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because its at the DoubleTree at Hilton where the little things mean everything.

What will I be doing?
As a Food & Beverage Assistant, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. A Food & Beverage Assistant would also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events

  • Welcome guests in a polite and friendly manner

  • Take and deliver customer orders, consistently demonstrating high levels of customer service

  • Prepare set ups for tables and/or rooms

  • Follow cash handling procedures

  • Manage guest queries in a timely and efficient manner

  • Up-sell with latest departmental incentives

  • Ensure compliance of brand standards

  • Strive to achieve departmental targets

  • Ensure cleanliness of work areas

  • Comply with hotel security, fire regulations and all health and safety legislation

  • Comply with local licensing laws

  • Be environmentally aware

  • Assist other departments wherever necessary and maintain good working relationships



    What are we looking for?

    A Food & Beverage Assistant serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Positive attitude

    • Good communication skills

    • Commitment to delivering high levels of customer service

    • Excellent grooming standards

    • Flexibility to respond to a range of different work situations

    • Ability to work on your own or in teams

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Previous Food & Beverage and/or industry experience

    • Experience with cash handling

    • Knowledge of Food Hygiene Regulations

    What benefits will I receive?

    Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.Learn more now about DoubleTree by Hilton --- where the little things mean everything.
    • More than 250 properties in countries throughout the worldMore than 230 million cookies have been served, and still baking!Hotel chain continues to grow rapidlyFeatures the signature Sweet Dreams" Sleep Experience

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