We are currently recruiting for an experienced GDS Support Consultant - Travel to join our client who are an established travel management company with an excellent reputation in the Business Travel world.

The purpose of the GDS Support Consultant - Travel role is to provide 1st and 2nd Line level support for the reservation systems, point of sales scripts and any in-house developed point of sales applications.

The duties of the GDS Support Consultant - Travel are:

• Provide 1st and 2nd Line support for internal users
• Help to resolve general GDS queries
• Enable GDS access and Password Resets
• Support Agent Point of sale scripts maintenance
• Escalate 3rd level of support with suppliers
• Provide agent training.
• Keep up to date with new product releases
• Assist with testing new configuration and booking applications
• Assist testing and installation of new updates and releases
• Ensure all documentation for Agent Desktop implementations are up to date
• Assist with ad-hoc projects as necessary

The skills required for the GDS Support Consultant - Travel are:

• Minimum 2 years’ TMC experience
• Have expert knowledge of Galileo and/or Sabre and an interest in IT.
• Good understanding of the basic steps of the troubleshooting process
• Have solid MS Office skills and be able to use basic formulas in Excel
• Be able to install applications and understand installation error messages
• Logical problem solver
• Able to prioritise workload
• Take ownership and responsibility
• Be passionate about travel technology

The environment is modern, friendly & vibrant and everybody has the opportunity to develop a rewarding career within a TMC which is widely considered to be one of the best in the business.

To apply for the GDS Support Consultant - Travel, please click on the link below or call Prospects4Corporate Travel on.

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