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about 1 month ago
Giggling Squid
Salary band: Any
Location: Oxfordshire
Job type: Permanent
Contact: Giggling Squid
Category: Customer Service Jobs
We are on the hunt for a General Manager for our beautiful Henley-on-Thames branch.

Giggling Squid was born in 2009 from a determination to do things differently. To be one of a kind. We now have a few more restaurants under our belt (15 to date!) and have been named in the Times 100 fastest growing companies for good reason but the important stuff hasn't changed. We're still as hungry as ever to give our guests a truly unique experience based around staggeringly good food cooked by master Thai chefs.

Our General Managers take ownership of the day to day running of our Giggling Squids but are also happy to roll up their sleeves and take a hands on approach to service. You're here to help turn a meal into a truly unique Giggling experience. We think there's no better way of doing that than having front-line experience of your guests.

You will also need to create a fun working environment for your team, keep a cool head under pressure, be approachable and commercially aware. In return, we'll give you the opportunity to really make the restaurant your own.

Key Responsibilities


Deliver exceptional customer service
Drive sales and maximise profits
Recruit, train, motivate, develop and lead your team
Oversee the day to day operation of the restaurant and work on the floor during service
Ordering of stock and equipment required
Control of costs including stock levels, labour and food margin
Inducting new team members, processing wages and structuring your teams holiday
Upholding the highest levels of cleanliness
Complying with all H&S requirements and food hygiene standards


Ideal candidate


Previous experience of running a high volume branded restaurant
Already works within the hospitality industry with good knowledge of the area
Is already a GM within a branded environment or a budding assistant eager for that next step
Genuine, flexible and a true people person


Due to the large number for applications we receive, it is with regret that we are only able to contact successful applicants

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