A new and rewarding prospect has arisen with a leading Tour Operator located in West London for experienced German speaking Groups Operations Executive with previous INBOUND operations experience for a vibrant professional office.
As an Senior Groups Operations Executive you will undertake an array of tasks & responsibilities which include:
* Overseeing the operations of our groups and ensuring that client's expectations and requirements are met
* Being responsible for ensuring that all services are correctly booked from the time that a booking is confirmed.
* Negotiating with all suppliers on each project to ensure cost savings are made and subsequently presented to the client.
* Managing supplier deadlines and option dates as well as relationships.
* Assisting with and developing the delivery of high quality, creative and inspirational proposals.
* Be responsible for ensuring that payment for bookings is collected in accordance Manage customer feedback
* Ensuring quality and timely delivery of all proposals within agreed timeframe.
* Working closely with internal customer groups, mainly operations and sales.
* Producing accurate costs when required for each project.
* Ensuring that client budgets are adhered to.
* Negotiating with suppliers to achieve client budgets.
Senior Operations Skill requirements:
* Fluent English and German
* Inbound UK Knowledge
* Excellent communication skills.
* Attentive to detail.
* Good negotiation skills
* Ability to communicate with people at all levels.
* Previous experience in the travel industry.
* Exceptional written and verbal communication.
For a fully confidential discussion on this Senior Operations Executive Job, please apply ASAP.
Due to a number of applications, only successful applicants can be contacted
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