German Speaking Airline Reservations Agent, London, Salary to £18.5k plus travel benefits
This is a fantastic role to enter the aviation industry in reservations for a major carrier. They are seeking friendly and motivated customer service agents who speak fluent German and English, not airline experience required. Salary to £18500 and shift work is required but there are great travel benefits!
German Speaking Airline Reservations Agent Responsibilities:
To provide excellent customer service to passengers and provide reservations
Handle reservations and bookings for flights, hotels, railways
Ticketing, issuing, reissuing tickets and refunds
Operate the internal systems to maintain accurate and up-to-date records
Call customers in case of irregular operations (cancellations of flights, delays, major strikes etc.)
Carry out other duties as instructed by Supervisor/Manager
German Speaking Airline Reservations Agent Requirements:
Mother tongue/fluent German and fluent English
Professional verbal and written communication skills
Proficient in computer skills
Time management skills
Ability to work under pressure
Attention to detail
Flexible and able to work shifts, including weekends according to roster. Times may vary.
Company offer 50% contribution to Private Medical Insurance
24 days for the first year plus public holidays
Annual bonus after probation
Company loan is available to help with commuting i.e. season ticket loans/Car Insurance/Car Tax
Please apply online to email@example.com outlining your suitability or call Nick on.
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