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16 days ago
Oaktree Language Recruitment
Salary band: Any
Location: Surrey
Job type: Permanent
Contact: Oaktree Language Recruitment
Category: Customer Service Jobs
We currently have an exciting opportunity for German Speaking Concierge Service Specialist in Surrey.Are you fluent in German and English? Do you have customer service experience?Our client is looking for German and English Speaking Concierge Service Specialists who have an incredible passion and drive for perfection. As a Concierge Service Specialist you will be responsible for providing world class customer service. You will be responsible for taking personal ownership for researching and delivering customer focused tailor made solutions.The role:.Answering incoming calls in either German & English.Managing incoming requests from VIP clients in a timely manner.Ensuring quality service is delivered and targets are met.Share knowledge on travel destinations, special interests, events and suppliers.Recording accurate customer records.Providing assistance and advice to customers whilst they are abroad The person:.Fluency in English & German to Native Level.Strong customer service skills.Excellent telephone manner and interpersonal skills.Excellent organisational and time management skills.Proficient IT skills.You must be a team player with the ability to multitask and effectively manage your time, whilst delivering exceptional customer service.Apply now for immediate consideration. Please only apply if you have the required skills and absolute fluency in the required languages. Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.

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