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6 days ago
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Thai, Chinese or Cantonese Speaking Contract Executive


Platinum Travel Recruitment
Salary: £20k-£22k + benefits
Location: London
Job type: Permanent
Contact: Platinum Travel Recruitment
Category: Travel Consultant Jobs
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Our client is a global and award winning tour operator that offers ground service travel to groups and individuals. Due to expansion and success, they are now seeking a Thai, Chinese or Cantonese Speaking Contract Executive to join their friendly and busy team in their busy travel department.

If you are currently working for a tour operator, travel agent or a hotel in reservations or reception with Monday to Friday hours and seeking career progression, in which you will be rewarded for your hard work, apply today!

This exciting role entails a wide range of tasks in which no day will be the same:

  • Make and confirm reservations for transportation and restaurants and admissions to places of interest.
  • Deal with customer enquiries and aiming to meet their expectations.
  • Inform the operations department of any changes such as fully booked dates, closed places of interest and offering and arranging the alternatives.
  • Take part in familiarisation with new destinations in order to gain information on issues and amenities in order to meet clients’ needs.
  • Look for new suppliers according to client requests and market demand & obtaining group rates and prices along negotiating and contracting the services.
  • Analyse and review pricing for already contracted services, negotiating them in order to stay compatible in the market.

Essential Requirements: 

  • Experience working within a travel company or hotel
  • Fluent in English and either Thai, Chinese and Cantonese
  • Ability to negotiate and influence.
  • Excellent communication skills
  • Exceptional customer service skills
  • Meticulous attention to detail
  • Good working knowledge of Microsoft Word, Excel, Outlook and the Internet

Benefits:

  • Career progression
  • Salary increment
  • Training
  • Varied job role
  • Pension
  • Travel perks
  • Opportunity to work within a friendly and busy team for a forward thinking and dynamic tour operator in which you will be rewarded for your hard work.

Our client is a global and award winning tour operator that offers ground service travel to groups and individuals. Due to expansion and success, they are now seeking a Thai, Chinese or Cantonese Speaking Contract Executive to join their friendly and busy team in their busy travel department.

If you are currently working for a tour operator, travel agent or a hotel in reservations or reception with Monday to Friday hours and seeking career progression, in which you will be rewarded for your hard work, apply today!

This exciting role entails a wide range of tasks in which no day will be the same:

  • Make and confirm reservations for transportation and restaurants and admissions to places of interest.
  • Deal with customer enquiries and aiming to meet their expectations.
  • Inform the operations department of any changes such as fully booked dates, closed places of interest and offering and arranging the alternatives.
  • Take part in familiarisation with new destinations in order to gain information on issues and amenities in order to meet clients’ needs.
  • Look for new suppliers according to client requests and market demand & obtaining group rates and prices along negotiating and contracting the services.
  • Analyse and review pricing for already contracted services, negotiating them in order to stay compatible in the market.

Essential Requirements: 

  • Experience working within a travel company or hotel
  • Fluent in English and either Thai, Chinese and Cantonese
  • Ability to negotiate and influence.
  • Excellent communication skills
  • Exceptional customer service skills
  • Meticulous attention to detail
  • Good working knowledge of Microsoft Word, Excel, Outlook and the Internet

Benefits:

  • Career progression
  • Salary increment
  • Training
  • Varied job role
  • Pension
  • Travel perks
  • Opportunity to work within a friendly and busy team for a forward thinking and dynamic tour operator in which you will be rewarded for your hard work.

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