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about 1 month ago
Platinum Travel Recruitment
Salary: €25k plus excellent bonus + benefits
Location: UK, London, Europe (non-UK), Germany, Netherlands
Job type: Permanent
Contact: Platinum Travel Recruitment
Category: Graduate Travel Jobs, Language Jobs, Tour Operator Jobs, Travel Agent Jobs, Travel Consultant Jobs

Our client is a highly successful and award winning travel company with offices across the globe that offer various travel services to travellers around the world. Due to success and expansion we are now seeking many French or German Speaking Customer Service Executives to join our clients dynamic, pleasant and international work environment in Amsterdam and Berlin. This role is ideal for a German Speaker with customer service experience seeking an exciting career in travel in which training will be provided. Or if you are currently working for a tour operator or a hotel in reservations or reception and seeking career progression, in which you will be rewarded for your hard work, apply today!

This exciting travel role entails a wide range of tasks in which no day will be the same, this includes:

  • Liaising between the guest and accommodation including modification of reservations, handling special requests and complaints by phone and e-mail.
  • Delivering high level of customer service.
  • Actively participate in various projects within the department.

Essential Requirements:

  • Experience in customer service - full training provided
  • Has excellent communication and problem solving skills.
  • Is passionate about helping customers.
  • Is fluent in both written and spoken English and German 
  • Is in possession of a valid work-permit for The Netherlands or be a resident in Amsterdam or Berlin

Benefits

This forward thinking travel company offers career advancement and lucrative compensation, including bonus.

  • A guaranteed 5% salary increase after the first 6 months, and another 5% increase after a full year
  • Full-time (4 weeks) paid training
  • Work schedule 4-6 weeks in advance
  • International working environment
  • Convenient office location in Amsterdam
  • 26 holidays per year on full time basis
  • Quarterly Bonus Plan 12% of your salary, based on set targets
  • Optional working hours to earn more money of up to an extra 80%
  • Travel allowance
  • Catered lunch

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