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24 days ago
Travel Futures
Salary: Up to £19,000 plus bonus and benefits
Location: South East London, South West London, West London, Berkshire, Surrey
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Customer Service Jobs, Hotel Jobs, Operations Jobs, Reservations Jobs, Tour Operator Jobs

A leading Inbound Tour Operator are looking for a German speaking Operations Executive to join its successful team.  Working for an established company who are seen as a leader in its field as German speaking Operations Executive you will be responsible for growing the business from your markets and achieving the successful and profitable operation of handling group travel.


As the German speaking Operations Executive you will:

  • Ensure the smooth operations of all groups i.e. booking all services, issuing vouchers, invoicing clients
  • Negotiate with suppliers to obtain the best possible rates and liaise with the Product team on rates, new hotels and coach companies
  • Take all necessary steps to ensure the success of the tour whilst travelling and if required contact the group leader / tour manager or escort during the running of the tour to ensure that all arrangements are satisfactory
  • Maintain good relations with all clients and suppliers 
  • Achieve the costed profit margins for all tours and to aim to over-achieve whenever possible
  • Minimize accounts/credit control problems and to ensure that invoicing is completed at a stage which gives Credit Control sufficient time to anticipate potential problems
  • Check financial details of each booking and to ensure profit / loss is identified on Tourplan accurately


The successful German speaking Operations Executive will have exceptional customer service skills and be results driven, whilst being highly accurate and organised with an excellent attention to detail.  You will have excellent written and verbal communication skills and have the ability to work on your own initiative and in a team.  This is an excellent opportunity for those looking to start a career in the travel industry.

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