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10 days ago
Travel Futures
Salary: £20,000 plus bonus and benefits
Location: Central/West End, North London, North West London, West London, Hertfordshire
Job type: Permanent
Contact: TheTravel Recruitment Experts
Category: Admin Jobs, Graduate Travel Jobs, Language Jobs, Operations Jobs, Tour Operator Jobs

 Our Travel Client is looking for a German speaking Operations Executive.  You will be working for a team that prides itself on the service that it gives their customers which lies at the heart of all they do.

As a German speaking Operations executive you will be part of a dedicated travel team that offers a full service to both group and individual travellers, from dealing with initial enquiries, offering expert advice and ensuring all tours operate successfully.

As German speaking Operations Consultant you will be working in a varied travel role seeing you: 

  • oversee the operations of groups and ensure that clients' expectations and requirements are more than met
  • book all services correctly from the time that a booking is confirmed
  • deal with amendments and that they are confirmed within company guidelines keeping the client up to date with all developments
  • issue all documentation such as invoices, vouchers and other general information
  • taking payments  and that it is received prior to deadlines
  • taking customer feedback and looking for trends to be able to take pre-emptive action
  • invoice suppliers in line with their agreed terms and conditions

The successful German speaking Operations Executive will not only fluent in German, but also be an excellent communicator in English.  You will be customer focussed, with a strong attention to detail who can multi-task and work to deadlines.  You will have be well organised, with good interpersonal skills with a friendly personality.  This German speaking Operations Executive role is an excellent opportunity for someone who is looking for a career in the travel industry.  Industry leading training will be invested in you, so this is a great opportunity for a recent graduate or someone with limited travel and hospitality industry experience.

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