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about 1 month ago
Travel Futures
Salary: Up to £26k plus bonus & benefits
Location: Islington
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Operations Jobs

Operations Executive – German speaking – Travel -  central London – Up to £26k

A German speaking Operations Executive is required for a leading tour operator who have a fantastic reputation for travel excellence, and offer genuine career progression, to help with the successful travel operations of large Geramn groups travelling around the UK.  As a German speaking Operations Executive you will be working closely with the German travel group and UK based suppliers to create a unique experience and ensure that all their needs are catered for.

The German speaking Operations Executive will:

·         Review and acknowledge receipt of all client quotation requests

·         Provide suggestions for itinerary improvements if original request is not operationally feasible

·         Assist clients who need guidance and suggestions on building new itineraries with suggestions on which service providers can best meet their needs

·         Provide quotations for all requests within the agreed timeframe

·         Ensure space is secured prior to quoting for any critical services and liaise with reservations team to ensure appropriate space is booked for all other hotel requirements

·         Liaise closely with the sales team to develop new clients, while maintaining close relationship with the existing client portfolio

·         Deliver a high standard of customer service at all times

·         Communicate effectively with all key stakeholders in sales, contracting, operations and reservations

·         Once quotation has been accepted, handover file to the operations team

The successful German speaking Operations Executive will be someone who is highly organised and self-motivated who is well organised and is able to work independently and as part of a team under pressure.  The German speaking Operations Executive will be able to build and maintain internal and external relationships, with excellent communication and people skills.

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