We are looking for bright, ambitious and confident German speakers who are looking to begin their travel career in London. With an excellent training programme facility in place, now is the perfect time to join this award winning Inbound Tour Operator. This is an excellent opportunity for anyone who is proactive and able to solve problems under pressure in a very dynamic work environment. You must also have the ability to communicate at all levels in a multi-cultural environment. Professional tourism qualification or work experience in the same area/hotel background is essential as well as the ability to negotiate and influence. Excellent communication skills - is a must.
The Bilingual Executive will be expected to:
Prepare proposals (quotations) to our clients according to their request, calculating the cost of the tour by using the in-house booking system.
Manage the quotations on-going process and liaise with the service and hotel department to ensure lead time commitments and quality standards are achieved.
Analyse and review pricing based on margin, product mix, competition and strategic impact, including follow up with the service and hotel department on outcome of the proposal.
Identify opportunities to correct parts with the wrong cost/price in system to make process more efficient and achieve a higher success rate.
Candidates’ minimum qualification must be that of a travel graduate/hotel background and be fluent in German.
Must have exceptional customer service skills and a strong customer orientation.
Must have strong organizational and time management skills and be able to effectively handle multiple priorities and meet deadlines.
Ability to work under pressure and to tight deadlines.
Requires close attention to detail, ability to identify issues and implement processes to prevent errors.
Ability to use internet and web based resources efficiently and effectively.
Must be collaborative and be able to work in a team based environment as well as on his/her own initiative and willing to be ‘’hands-on’’.
High ethical standards, analytical ability.
Decisiveness - ability to resolve conflicts between different parties in a dispute and find suitable solutions to challenges.
A solid working knowledge of Microsoft Word, Excel, Outlook and the Internet.
Full Training & Salary: The salary is £16,000 per annum, plus bonus. Career progression will be available in short terms for the right candidates as full training is provided for this role. Interested? Then get your CV across to us ASAP, so we may put you forward for this role.
Important, Please Note: It is unlawful to employ a person in a UK-based role who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation prior to applying
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