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about 1 month ago
C & M Recruitment
Salary: Good Company Benefits
Location: Southampton
Job type: Permanent
Contact: Sarah Merry
Sector: Travel
Category: Travel Manager Jobs

German Speaking Call Centre Team Leader - Southampton

This reputable travel business are looking for a German and English speaking Team Leader to lead and motivate their team of experienced Travel Consultants. Working closely with the Sales Manager you will coach and develop the team and in turn increase sales whilst giving an outstanding level of service.

German Speaking Call Centre Team Leader Features:

  • You will be working with an experienced team - leading, coaching and guiding them to exceed all targets on the sales ands service side.
  • You will act as a role model for customer service and ensure the team deliver an outstanding customer experience
  • Encourage a high performing, professional and fun sales environment
  • Develop strong relationships with travel trade partners & take responsibility for any escalated calls or concerns

German Speaking Call Centre Team Leader Skills Required:

  • Proven experience in a Team Leader role within a call centre is essential
  • Travel industry experience would be advantageous but not essential
  • Excellent verbal and written communication skills in both German and English and ideally French with the ability to deal with complex customer issues
  • Perhaps you will have been a team leader or a team manager or a reservations superivosr or an assistant manager

To apply for the role of German Speaking Call Centre Team Leader please email your CV to Sarah or call

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit javascript:void(0);

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