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7 months ago
Succeed Recruitment Solutions
Salary: Up to £19,000 DOE plus benefits
Location: Cheshire, Greater Manchester
Job type: Permanent
Contact: Succeed Recruitment Solutions
Category: Admin Jobs, Customer Service Jobs, Language Jobs, Travel Consultant Jobs

We have a fantastic opportunity for fluent German speakers to join a leading, Cheshire-based Travel company as a German speaking Travel Consultant. Using your German and English language skills, you'll be responsible for providing a professional and highly efficient travel service including handling inbound enquiries and calls, making reservations and related administration.

The successful candidate will have strong customer service skills and ideally, previous travel industry experience, although this isn’t essential as full training can be given. In return, our client are offering a competitive salary of up to £19k DOE plus excellent benefits and a Monday to Friday working week, so NO evenings or weekends! Please contact us today for a confidential chat about the role or apply online.

Role of German speaking Travel Consultant:

  • Using in-house software and reservation platform to complete travel enquiries
  • Handling inbound reservations and enquiry calls
  • Dealing with / processing inbound booking enquiries
  • Resolving general enquiries and complaints
  • Offer on-going support and assistance
  • Capture of booking data on in-house software
  • Testing of reservation platforms
  • Fulfilling of administrational tasks for campaigns
  • Assist to reach and fulfil campaign deadlines and targets

Skills required for the role:

  • Previous travel industry experience or GDS experience would be desirable but isn’t essential
  • Fluency in both verbal and written German
  • Good level of English
  • Customer focused with good attention to detail
  • Excellent phone and customer service experience
  • Proficient in Windows based applications including Microsoft Office
  • Good time management and multi-tasking skills
  • The ability to work under pressure in a diverse market

If you’re interested in learning more about this German speaking Travel Consultant role, please contact Succeed Recruitment Solutions or press the apply online button now!

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs, Airline jobs and Contact Centre jobs.

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