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19 days ago
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Global Implementation Manager


Prospects 4 Corporate Travel
Salary: £50k p.a
Location: London
Job type: Permanent
Contact: Recruitment Team
Category: Travel Executive Jobs
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Global Implementation Manager, London £50k

Our client is a Leading Business Travel Management Agency that is expanding globally and due to their continued success, they are looking for a Global Implementation Manager with strong Project Management skills to take ownership of new client implementations that require online booking software or a high touch service for national and international roll outs.

The responsibilities of the Global Implementation Manager are:

  • Manage all phases of the client implementation as required, be that a national, regional or global implementation, dependent on client requirements and project scope
  • Create, maintain and monitor comprehensive and robust implementation plan(s) using project software.
  • Share tasks with key stakeholders and review status regularly.
  • Work collaboratively with the Solution Architect & Operational teams to ensure online and offline service setup are aligned.
  • Facilitate the set up and testing prior to go live of IT infrastructure, including but not limited to telephony, emails set up has been tested ready for Go Live
  • Obtain, document and facilitate load and audit of all current client supplier deals including but not limited to airline contracts & soft reward schemes, negotiated and preferred hotel rates, car hire and rail contracts etc
  • Work with client and internal marketing teams to produce collateral for Go Live i.e. contact details and user guides etc
  • Brief operational staff in conjunction with the account managers on the new business with particular focus on customers’ objectives, expectations, company culture, sensitivities, key stakeholders and VIP's.
  • Assist in the implementation of existing clients within the globally


The skills required for the Global Implementation Manager are:

  • Experience of working on new client implementations ideally within the travel industry.
  • Proven Project Management skills.
  • Awareness of challenges that can present themselves when implementing on a global platform.
  • A strong team player with the dexterity to support colleagues and clients globally.
  • Inquisitive with the ability to use own initiative to solve problems in a methodical manner.
  • An excellent communicator who knows how to motivate and get the very best out of people – make complex look simple.
  • Is keen to work closely with clients to deliver a tailored solution to match their requirements.
  • Takes a vested interest in delivering new technology and innovation to our client base.
  • Able to build solid relationships with our suppliers to facilitate changes.
  • Highly customer service orientated and solution focused with the ability to anticipate client needs.
  • Highly organised and efficient individual with methodical approach to problem solving and a keen eye for detail.
  • Clear presenter, able to articulate key messages to a diverse audience.
  • Able to deal with difficult situations or individuals with sensitivity and diplomacy
  • Good written English.

To apply for the Global Implementation Manager position please click on the link below:

Global Implementation Manager, London £50k

Our client is a Leading Business Travel Management Agency that is expanding globally and due to their continued success, they are looking for a Global Implementation Manager with strong Project Management skills to take ownership of new client implementations that require online booking software or a high touch service for national and international roll outs.

The responsibilities of the Global Implementation Manager are:

  • Manage all phases of the client implementation as required, be that a national, regional or global implementation, dependent on client requirements and project scope
  • Create, maintain and monitor comprehensive and robust implementation plan(s) using project software.
  • Share tasks with key stakeholders and review status regularly.
  • Work collaboratively with the Solution Architect & Operational teams to ensure online and offline service setup are aligned.
  • Facilitate the set up and testing prior to go live of IT infrastructure, including but not limited to telephony, emails set up has been tested ready for Go Live
  • Obtain, document and facilitate load and audit of all current client supplier deals including but not limited to airline contracts & soft reward schemes, negotiated and preferred hotel rates, car hire and rail contracts etc
  • Work with client and internal marketing teams to produce collateral for Go Live i.e. contact details and user guides etc
  • Brief operational staff in conjunction with the account managers on the new business with particular focus on customers’ objectives, expectations, company culture, sensitivities, key stakeholders and VIP's.
  • Assist in the implementation of existing clients within the globally


The skills required for the Global Implementation Manager are:

  • Experience of working on new client implementations ideally within the travel industry.
  • Proven Project Management skills.
  • Awareness of challenges that can present themselves when implementing on a global platform.
  • A strong team player with the dexterity to support colleagues and clients globally.
  • Inquisitive with the ability to use own initiative to solve problems in a methodical manner.
  • An excellent communicator who knows how to motivate and get the very best out of people – make complex look simple.
  • Is keen to work closely with clients to deliver a tailored solution to match their requirements.
  • Takes a vested interest in delivering new technology and innovation to our client base.
  • Able to build solid relationships with our suppliers to facilitate changes.
  • Highly customer service orientated and solution focused with the ability to anticipate client needs.
  • Highly organised and efficient individual with methodical approach to problem solving and a keen eye for detail.
  • Clear presenter, able to articulate key messages to a diverse audience.
  • Able to deal with difficult situations or individuals with sensitivity and diplomacy
  • Good written English.

To apply for the Global Implementation Manager position please click on the link below:


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