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5 months ago

Group and Air Reservation Agent – Basingstoke – Up To £22k

Our client who are an award winning TMC that provide a truly first class travel management service tailored to each client’s requirements urgently seeking a Group and Air Reservation Agent. They are looking for a Group and Air Reservation Agent who excels in customer service and understands the need to continue to provide a seamless service to their customers in all areas of the travel management process. The Group and Air Reservation Agent will service a pharmaceutical client, booking all transportation for speakers and delegates attending meetings.

The responsibilities of the Group and Air Reservation Agent:

  • Travel Consultancy
  • To gain a thorough understanding of customer’s business needs
  • To make suggestions and assist with itinerary planning
  • To provide suitable solutions to problems and provide assistance
  • To provide the best possible prices and advise the most suitable product(s)
  • To suggest the products of preferred partners and suppliers and increase hotel sales.
  • Optimize usage of CRS/Supplier websites
  • To be able to calculate and process reissues and refunds
  • Manage travel on large meetings, book all flights, car transfers & rail, provide the meeting owner with cost breakdowns.
  • Coordinate all international travel for the client

The skills required for the Group and Air Reservation Agent are:

  • Good understanding of supplier contracts
  • Good airfare knowledge
  • Good knowledge of Native Galileo
  • Basic knowledge of Microsoft Office
  • Excellent geographical knowledge
  • Ability to multitask with strong organisational skills with proven success at meeting multiple deadlines
  • Strong customer service skills gained dealing with corporate clients
  • Accomplished and confident negotiator
  • An excellent communicator (both written and verbal)
  • Excellent team work skills

The role would suit a Travel Consultant are Reservations Consultant with Galileo experience and good fares knowledge.

If you wish to apply for the role of Group and Air Reservation Agent, please click the link below or call Prospects4Corporate Travel on.

Alternatively apply online via our website javascript:void(0); where you can register your CV, get job alerts and see all of our current vacancies.


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