9 months ago
Experienced Group Operations Executive required for a brilliant opportunity to work for a major European Inbound Tour Operator handing tours on behalf of international clients travelling into Europe and the UK.
A well-established company based in South West London that are best known for handling ad hoc special interest tours to Europe including a vast variety of themes including music, history, the arts, politics, gardens, architecture, religion, literature, university educational tours and performing choirs & orchestras.
This role will be to work with a variety of markets to create a successful ad hoc or series tour using your skills to maintain strong relationships with both clients & suppliers. Particular attention will need to be paid to time management, attention to detail, customer service and assuring that deadlines are met
*Handling of all types of general & special interest groups to the UK from the client enquiry stage, including costing, creating & writing of itineraries to operation of all services and final invoicing
*Operating groups to the whole of Europe from all markets
*Ensuring the tour is operated within budget
*Researching special interests for specific client interests
*Negotiating rates with suppliers including hotels, coaches, restaurants, guides, entertainment venues etc.
*Building close working relationships with clients and suppliers
*Attending workshops, site inspections and preparing and attending Fam trips
*Fluent English and either German, French, Portuguese or Italian
*Good geographical knowledge of the UK and Europe
*Previous costings & operations experience of the UK and Europe
*Tourplan - desirable
*Salary range up to £27,000 depending on experience
*Lunch vouchers to the value of £250 per year after 6 months
*Contribution towards private health care after 6 months
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