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11 days ago
Prospects4LeisureTravel
Salary: up to £25k
Location: London, South East London
Job type: Permanent
Contact: Recruitment Team
Category: Admin Jobs, Language Jobs, Operations Jobs, Tour Operator Jobs, Travel Agent Jobs

German Speaking Operations Executive

Group Operations - German Speaker - Surrey Mo-Fri (9am - 17.30 )

As an Group Operations Executive you will undertake a number of tasks & responsibilities:

  • Respond to and follow up sales enquiries using appropriate methods ensuring all deadlines are adhered to and operations run in a timely manner
  • Meticulous planning itinerates and operating groups/tours
  • Book & negotiate services in accordance with the itineraries (e.g coaches, guides, restaurants, etc.)
  • Manage, organise, and update relevant data using database applications;
  • Interpret instructions and issues arising, and then implement actions according to policies and procedures
  • Prepare and submit relevant documents to both clients and suppliers in a timely and accurate manner ¬e.g. issue vouchers, itineraries, rooming lists, invoices, etc
  • Checking invoices from suppliers
  • Day to day contact with suppliers including hoteliers and other service providers
  • Day to day contact with clients
  • Any other office duties as required.

Requirements:

  • Attention to detail and accuracy
  • Fluent - written and spoken - in both German and English
  • Able to work under pressure and multitask
  • Experience in the travel industry, group operations and the German market
  • Knowledge of the UK & Ireland as a destination essential
  • Good knowledge of Microsoft office application (World / Excel / PowerPoint).

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