Group Operations - German Speaker - London Mo-Fri (9am - 17.30 )
As an Group Operations Executive you will undertake a number of tasks & responsibilities:
Respond to and follow up sales enquiries using appropriate methods ensuring all deadlines are adhered to and operations run in a timely manner
Meticulous planning itinerates and operating groups/tours
Book & negotiate services in accordance with the itineraries (e.g coaches, guides, restaurants, etc.)
Manage, organise, and update relevant data using database applications;
Interpret instructions and issues arising, and then implement actions according to policies and procedures
Prepare and submit relevant documents to both clients and suppliers in a timely and accurate manner ¬e.g. issue vouchers, itineraries, rooming lists, invoices, etc
Checking invoices from suppliers
Day to day contact with suppliers including hoteliers and other service providers
Day to day contact with clients
Any other office duties as required.
Requirements:
Attention to detail and accuracy
Fluent - written and spoken - in both German and English
Able to work under pressure and multitask
Experience in the travel industry, group operations and the German market
Knowledge of the UK & Ireland as a destination essential
Good knowledge of Microsoft office application (World / Excel / PowerPoint).
